Delivery and Shipping
- You have the option of a free delivery service on all of our Jewellery pieces as well as products that cost £100 or under. For these items we use Royal Mail Recorded Delivery. Delivery takes 3-5 working days and parcels must be signed for. When we dispatch your order you will receive a confirmation email which states your tracking reference.
- On all other items we use DHL Express Domestic. Order before 12pm to get Next-Day delivery in most parts of the UK. The service is fully track-able so you will get updates by text and/or email once it is picked up from us. You are also given the opportunity to rearrange the delivery place or day if needed. The cost is £7.50 for parcels weighing up to 10kg and includes insurance.
- We use DHL Express International for Worldwide Deliveries outside of the UK. The service is fully track-able so you will get updates by text and/or email once it is dispatched. You are also given the opportunity to rearrange the delivery place or day if needed. Prices are based on a maximum weight of 20kg and includes insurance.
- Europe £16 1-2 days
- USA £19 2 days
- Rest of World £25 2-3 days
Please allow for extra days if you are having your item engraved. If you are concerned about meeting a deadline then email us to discuss, we will work something out.
VAT – Purchases from outside the UK and EU are not subject to the UK VAT/Sales Tax of 20% – the price/s will be automatically adjusted at the Checkout when you enter your destination Country – outside of UK or you may choose from one of the currencies listed at the top of the Home Page.
Tracking Your Parcel You will be advised of your tracking reference at the time of dispatch and can check on it’s progress by logging onto
If something hasn’t arrived within the time frame set out above please get in touch with us and we will assist in tracking the parcel for you.